The Client Listening Programme is at the heart of Reed Smith’s philosophy of understanding client needs, meeting client demand and delivering value.

To find out more about the programme, watch this short video featuring Roger Parker, senior counsel.

The Awards, now in their fourth year, are open to law firms, chambers, in-house legal departments and alternative business structures. They celebrate outstanding achievement within the profession. By recognising exceptional achievement and best practice, they underline the crucial role promoting innovation played by lawyers working in tandem with colleagues in other disciplines such as marketing, business development, finance, IT, project management, operations, PR and recruitment. Winners will be announced on 25 May at a ceremony to be held at The Brewery in London.