In an effort to reduce e-discovery costs and court burdens, courts in two jurisdictions have launched pioneering e-discovery programs: the 7th Circuit Electronic Discovery Pilot Program and the Western District of Pennsylvania Electronic Discovery Special Master Program. While very different in design, both programs are far enough along to yield a similar conclusion: the involvement of e-discovery liaisons, focused on e-discovery issues, can be of great assistance to courts and to parties in addressing and resolving problems around e-discovery. This typically results in lower costs and less need for court intervention in the discovery process.