As AI technology rapidly evolves, legal professionals must address unique challenges in AI contracts, particularly in service levels and compliance with emerging regulations. This session will explore the complexities of negotiating service level agreements (SLAs) for AI tools, including uptime guarantees, response times, and provider resistance to certain commitments.

Referent: Tyler J. Thompson

Veranstaltungsart: Webinar, CLE / CPD

Startdatum / -uhrzeit:
21 February 2025, 1:00 PM ET
Enddatum / -uhrzeit:
21 February 2025, 4:20 PM ET

Attendees will also gain insight into the shifting regulatory landscape, industry standards, and the impact of extraterritorial laws like the EU AI Act. With AI-related legal requirements on the rise, this session will provide practical strategies for ensuring compliance and mitigating risk in AI service agreements.

Key topics to be discussed:

  • Service levels and support in AI contracts
  • Challenges with service levels for AI tools due to the nature of AI and third-party models
  • Common AI service level terms: Uptime guarantees and response times for outputs
  • Negotiating AI-specific service levels: Tailoring to business needs and performance expectations
  • When providers may resist certain service level commitments
  • Compliance with evolving AI laws and standards
  • Understanding the regulatory landscape for AI and the obligations placed on AI providers
  • The role of AI-related industry standards and how they complement current laws
  • The impact of extraterritorial laws like the EU AI Act on AI service agreements
  • Preparing for increasing AI-related legal requirements and ensuring compliance