Unpredictable work schedules — including “on-call” shifts — have long been standard in the retail and service industries. Flexible scheduling practices permit employers to make last-minute staffing decisions based on the most up-to-date customer volume information. Recently, however, these long-standing practices have come under fire. Throughout 2015, a wave of legislation aimed at ensuring “predictable schedules” for employees swept the country.

As 2016 approaches, the issue of “predictable scheduling” is sure to be a hot topic for employers from coast to coast. This article will discuss the progression of the predictable scheduling movement and provide guidance on what employers should do now to avoid potential liability in the future.

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