Bad actors are constantly looking for ways to infiltrate financial institutions for personal gain. Whether it be customers, employees, or third parties, every institution needs to be aware of the potential risks associated with bad actors and how to appropriately identify and investigate these risks. This episode of our eComms series with Smarsh sees Kiran Somashekara, John Lukanski, and Kile Marks join Tiffany Magri from Smarsh, and together, they dive in and discuss who exactly can be a bad actor, what tools to use and red flags to look for to find bad actors, and the obligation to investigate potential bad actors as they appear.

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