When we think of artificial intelligence (AI) and machine learning (ML), what usually comes to mind are the sentient robots in science fiction books and movies. In reality, ML, and increasingly AI, are fast-growing business-critical tools that can help enterprises in virtually every aspect of their operations. But what are AI and ML really, and what are some of the considerations and risks businesses must take into account when machines analyze data and behavior patterns then determine how best to process that information without additional programming by humans?