Seasoned litigation strategist helping businesses manage class action exposure, streamline high-volume disputes, and align legal strategy with business priorities
Leveraging nearly two decades of class action defense experience, Jen helps businesses manage their litigation risk, whether arising from demand letters, class action lawsuits, statutory notices, or other indicators of likely legal exposure. In addition to defending her clients’ interests in response to direct litigation threats, she partners with clients to align legal strategies with overarching business goals, prioritizing outcomes that are both practical and commercially sound.
Jen counsels clients on developing and executing litigation portfolio strategies, helping them identify emerging trends, create frameworks to manage high-volume or repeat claims, and establish processes and teams that drive efficiencies and reduce strain on in-house resources.
Jen has spearheaded major portfolio initiatives for leading organizations, including creating a detailed playbook and assembling a specialized team to handle class action and advertising-related disputes for a global retailer. She has also managed a nationwide portfolio of restrictive covenant matters for a large employer, and has led a comprehensive review and restructuring of portfolios involving more than 1,000 personal injury and property damage cases.
Beyond her portfolio work, Jen represents clients in state and federal courts nationwide, as well as in mediations and both domestic and international arbitrations. Her experience covers a broad spectrum of disputes, including contract claims, allegations of consumer protection violations and unfair business practices, employment-related issues, restrictive covenant enforcement, trade secret disputes, and intellectual property matters.
Experience
Representative matters
Managed portfolio of consumer deception class action demands and lawsuits for global online retailer.
Defended global online retailer against consumer deception class action filed in federal court concerning alleged greenwashing claims on paper products.
Defended global online retailer against consumer deception class action filed in federal court concerning heavy metals in spices.
Representative Experience
Managed portfolio of consumer deception class action demands and lawsuits for global online retailer.
Defended global online retailer against consumer deception class action filed in federal court concerning alleged greenwashing claims on paper products.
Defended global online retailer against consumer deception class action filed in federal court concerning heavy metals in spices.
Defended global online retailer against consumer deception class action filed in federal court concerning alleged pricing deception.
Defended global online retailer against consumer deception class action filed in federal court concerning allegedly deceptive grocery delivery fees.
Defended global online retailer against consumer deception class action filed in federal court concerning allegedly misadvertised dietary supplements.
Defended global online retailer against consumer deception class action filed in federal court concerning purported video gaming console malfunctions.
Defended global online retailer against consumer deception class action filed in federal court concerning allegedly deceptive labeling of cold medications.
Defended and secured dismissal of international bank from class action alleging tortious aiding and abetting of a worldwide Ponzi scheme.
Represented international company as claimant in international arbitration alleging breach of contract and trade dress violations against former manufacturer and distributor.
Represented international company as plaintiff in federal court litigation alleging trademark infringement arising from clickbait scams.
Defended national cloud computing company in state court litigation alleging misappropriation of trade secrets by hiring of national salesperson.
Defended international wireless service provider in putative class action alleging violations of the TCPA in connection with allegations of text messages placed to borrowers without proper consent.
Defended national marketing company in state court litigation alleging misappropriation of confidential information by newly hired employee as to information belonging to former employer.
Defended national software company in state court litigation alleging violation of business-to-business agreement not to solicit employees and potential misappropriation of trade secrets.
Defended global corporation in connection with new hire in potential violation of restrictive covenants with former employer.
Advised global corporation regarding restrictive covenant and employment obligations as to incoming and departing employees.
Defended international company in state court litigation alleging breach of real estate development contract.
Defended national mortgage lender in class actions alleging violations of federal anti-kickback statute.
Defended national company in class action alleging violations of the Fair Debt Collection Practices Act and California Rosenthal Fair Debt Collection Practices Act arising from standard invoicing procedures managed through vendors.
Defended mortgage lender in class actions alleging violations of federal anti-kickback statute.
Defended national mortgage lender and loan servicer in a series of class actions alleging violations of various federal and state consumer protection statutes, including California's Unfair Competition Law, as well as various state common law claims, including for breach of contract, negligence, and promissory estoppel, arising out of claims related to loan modification programs.
Defended mortgage loan servicer in putative class action alleging violations of the TCPA in connection with allegations of phone calls or text messages placed to borrowers without proper consent.
Recognitions
Recognized by The Best Lawyers in America® for Litigation - Labor and Employment in Boston, MA, 2026
Credentials
Education
University of Pennsylvania Law School, 2007, J.D., Best Oral Advocate, Edwin R. Keedy Moot Court
Drew University, 2003, B.A., summa cum laude
Professional admissions & qualifications
Massachusetts
New Jersey
Court admissions
United States District Court for the District of Massachusetts
United States District Court for the District of New Jersey
United States Court of Appeals for the First Circuit
United States Court of Appeals for the Second Circuit
United States Court of Appeals for the Fourth Circuit
United States Court of Appeals for the Seventh Circuit
United States Court of Appeals for the Ninth Circuit
Professional affiliations
Greater Boston Chamber of Commerce, Women's Network Advisory Board
National Association of Women Lawyers
National Charity League, Blue Hills Chapter
Girl Scouts of Eastern Massachusetts, Troop Leader